Privacy Policy
Effective Date: 2025-01-01
At Equator Tours, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or book our travel services.
1. Who We Are
Equator Tours is a travel company specializing in curated experiences across East Africa. Our website address is: https://equator.tours
2. Information We Collect
We may collect and store the following types of personal information:
a. Information You Provide
- Full name, email address, and phone number
- Booking details and preferences
- Billing and payment information (handled via secure third-party gateways)
- Passport information (if required for bookings)
b. Automatically Collected Data
- IP address and browser type
- Pages visited and time spent on the site
- Referring website
- Device type and operating system
We collect this data using cookies and similar technologies. You may disable cookies in your browser settings, although some features of the site may not function properly.
3. How We Use Your Information
We use your data to:
- Process bookings and provide services
- Send booking confirmations and relevant trip details
- Respond to inquiries and customer support requests
- Improve our website and marketing campaigns
- Comply with legal requirements
We do not sell or rent your personal information to third parties.
4. Sharing Your Information
We may share your data with:
- Trusted partners such as hotels, transport providers, or guides to fulfill your booking
- Payment processors to handle transactions
- Legal authorities, if required by law or to enforce our terms
All third-party providers are contractually obligated to protect your information.
5. Data Security
We take reasonable precautions to protect your personal information. This includes using SSL encryption, secure servers, and limiting access to authorized personnel only. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccuracies in your data
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at: [email protected]
7. Third-Party Links
Our website may contain links to third-party websites, such as partner hotels or travel blogs. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will reflect a new “Effective Date” at the top.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Equator Tours
Vuga, Stone Town, Zanzibar
Email: [email protected]